Boxtrapper Help

*warning*

Boxtrapper does work well. In most of our clients cases, it will eliminate 98% of your spam. The warning is this. Do not just turn on boxtrapper for all your email accounts and then just leave it. If you have a STARTER account (20 meg site) and you don’t have alot of space, boxtrapper may fill it up right away because it holds the spam in a cue for a certain amount of time.

SUGGESTIONS:

If you want boxtrapper on, and you don’t have alot of space (STARTER, SILVER or GOLD account) then you should monitor your space in your control panel every day until you know exactly how much space its going to take up.) Also do not turn on boxtrapper for all emails at once. Do some testing first. Boxtrapper is great and works well, but you have two options. Buy a large hosting package so you dont have to monitor it at the beginning OR you must monitor your webspace intially to see how much it takes up on average so your site doesnt shut down.

Please go here to monitor your space.

This article tells about boxtrapper and how it can help you. All boxtrapper does, is make sure the person emailing you is a live person. This cuts down 100% on automated spam, which could reduce your spam in your inbox by 95%.

INDEX

1: How can I set up boxtrapper

2: How Does Boxtrapper work? (what is your white list and black list)

3: How Do I change my verification email?

4: Why would you want to edit your verification email?

5: How do I set boxtrapper for anyone at a domain or automated things like paypal?

6: Boxtraper log :: How do I find out who is awaiting verification?

7: How do I review my log?

8: Boxtrapper configuration :: How long will boxtrapper hold my spam?

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How do I set up Boxtrapper?

What you do is log in to your control panel. This information was provided to you, when you signed up for hosting. To access the control panel quickly, just type:
1: Log in to control panel
http://www.yourdomain.com/cpanel

2: Enter your username and password

3: After you log in, click on the MAIL ICON

4: Go to the bottom and click on Boxtrapper Spam Trap

5: Click on Manage next to the email address you want to add Boxtrapper on. Remember, you should have already created an email address.

6: Click the Enable button

At this point you can
- Configure Settings
- Edit Confirmation Messages
- Edit Forward/White/Black/Ignore Lists
- Review Log
- Review Queue
Some edit the confirmation message and put in what they want to say to prospective clients. And some start adding accepted people to thier White list. Its up to you.
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How does it work?
Anyone on your WHITE LIST can mail you.
Anyone on your BLACKLIST can’t email you.
To get on your white list, all you do is simply email the person with boxtrapper set on. You will quickly get a return VERIFICATION email back asking you to click REPLY and SEND. As soon as someone does that, they are on your WHITELIST.
This cuts down all automated spam from fake emails and from automatic email programs.

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How do I change my verification email?
1: Log in to your control panel

2: Click on the MAIL ICON

3: Click on Boxtrapper Spam Trap

4: If boxtrapper inst enabled on the email address, please click ENABLE. If it is enabled, please click MANAGE

5: Click on EDIT CONFIRMATION MESSAGE

6: On the verify field click EDIT

It should say something like this….
To: %email%

Subject: Your email requires verification verify#%msgid%
The message you sent requires that you verify that you

are a real live human being and not a spam source.
To complete this verification, simply reply to this message and leave

the subject line intact.
The headers of the message sent from your address are show below:
%headers%

———————————–
You can edit any part of that and put it in your own words.
After you have finished editing, click the save button at the bottom.
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Why would you want to edit your verification email?
Some people want to put their name and company at the bottom.

Some want to reword the top part to tell people to click REPLY and SEND, to verify the email.
Its entirely up to you.
After someone is on your white list, they can mail you forever, unless you put them on your black list.
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I sent out a bunch of emails. How do I anticipate who would email me?
You can do this in two ways, you can just make another email in the control panel and not have boxtrapper turned on, or you can try this method submitted by a client below.

“I wanted to use the Box Trapper but could not anticipate who would email my site. I had recently emailed a large group of politicians and was unsure who would even acknowledge my existence. With the Box Trapper on, they would have to also go through this hoop and I knew many would not find the message to acknowledge that they were real until it was too late.
My first step was to go to the account in question and click on “manage”
I then clicked on “edit forward/ white/black/ignore lists”
I went into “edit white list”
I added the domain that I wanted all mail accepted from.
In this case is was @parl.gc.ca so I simply typed in “from parl\.gc\.ca
And pressed “save” at the bottom of the list. Now any government address would come through.
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Checking the log to see who has sent email to the boxtrapper and is awaiting verification.
My next step was to check the log to see who had already sent mail.
I went into “Log Review”
From there I could find people I knew and add them to my white list manually. Their emails would then be allowed in without them responding but it would take a few days before their pending emails would come through.
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Review Queue (Best tool of all)

I pressed this link. It showed me all of the messages that were waiting for replies from people for today’s date. I could also scroll back to prior days to see if there were any important emails sitting waiting for a reply. If I found an email that I recognized, I would then click on the email in question by “checking” the “select” button beside the email in question. I would then go to the bottom of the page and click on the button that said “white list and deliver”. Finally I would press “submit” when I had looked at the entire day and found all of the emails that I knew were not spam or viruses. The emails would be immediately sent to my inbox and the person who be put on my white list without having to respond to my Box Trapper email.
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How long will boxtrapper hold my spam (Config menu)

If your boxtrapper is taking up too much space, or if you have noticed that your boxtrapper uses too much space, you may want to enter the configuration menu and change it from 15 days to 7 days or 3 days. What this does, is it will hold the spam for a shorter period of time, thus saving space on your site. If you want to do this, follow these instructions.

1: Log in to your control panel

2: Click on the MAIL ICON

3: Click on Boxtrapper Spam Trap

4: Find the email address you have set boxtrapper on

5: Click on MANAGE

6: Click on configure settings

7: In the area “How many days should logs and messages in queue be kept” set it to: 7 days or even try 3 days.

If you are getting that much spam and you do not want to set the configuration lower, then just upgrade your account to the next level.

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- Frynge Staff

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